Water damage in industrial facilities compounds rapidly beyond the initial flooding. Production schedules collapse, threatening customer commitments and relationships. Equipment faces immediate electrical hazards, while high humidity begins affecting areas not directly touched by water.

Secondary damage often exceeds the initial loss—moisture trapped in concrete floors, metal equipment corrosion, and potential asbestos exposure in older buildings. Without immediate professional intervention, a manageable emergency becomes an extended operational nightmare that insurance companies struggle to assess properly.

Insurance assessors consistently tell us our documentation is “gold standard” compared to industry norms. We create comprehensive evidence packages that help your insurance company understand the full scope and apply policy benefits appropriately.

Our thermal imaging reveals moisture invisible to standard inspection, preventing future claims while providing the complete picture insurance companies need for efficient processing. This thorough approach eliminates the common delays and disputes that can strain cash flow during business interruption.

First, we’ll document the different areas affected, taking comprehensive photos, moisture readings, and thermal images before any work begins. “We document everything,” is our mantra—creating evidence that ensures your insurance claim proceeds without the battles many businesses face when documentation is incomplete.

Our technicians each carry thermal imaging cameras to detect moisture invisible to the naked eye, often discovering affected areas that would be missed with visual inspection alone. This prevents future mould growth and structural issues while providing your insurance company with the complete assessment they need.

Using commercial-grade extraction equipment, we prioritise areas based on your operational needs. For warehouse areas with concrete flooring, we can typically have these cleaned and operational within 12 hours, allowing critical production to continue while other areas undergo restoration.

If certain production areas are mission-critical, we’ll work with you to develop creative workarounds—like establishing overnight drying when production lines are idle, or creating contained drying zones that allow adjacent operations to continue uninterrupted. Your business priorities become our restoration priorities.

We strategically position industrial air movers and dehumidifiers based on specific materials and building layout—not guesswork. Every piece of equipment is electrically tested and tagged for safety, something we consistently discover isn’t true for many competitors.

“We want to finish drying when the drying is finished, not before.” We return regularly to check moisture levels, creating progressive drying maps and repositioning equipment for maximum efficiency. This systematic monitoring ensures complete restoration while providing documentation your insurance company needs to verify proper completion.

Working alongside the factory manager, we immediately prioritised the 2,000 square metre concrete production floor, mobilising multiple extraction units to restore operations within 12 hours. This allowed critical manufacturing to continue while office restoration proceeded in phases.

Our thermal imaging assessment revealed water migration beneath vinyl floor tiles that we immediately suspected might contain asbestos based on the building’s age. Rather than proceeding blindly, we paused that portion, arranged testing, and modified our approach to ensure staff safety while continuing restoration in unaffected areas.

The operations manager later told us: “The difference was how thoroughly everything was documented and how your team actually consulted with us about which areas were most critical to our production schedule. You didn’t just treat it like a standard water damage job—you treated it like our business continuity was your priority.”